Last Updated: 30th January 2024

Welcome to Soham Villas! This Privacy Policy describes how Soham Villas collects, uses, discloses, and protects the personal information of users on our platform. By using Soham Villas, you agree to the terms outlined in this Policy. If you do not agree with this Policy, please do not use our services.

Information We Collect:

  • Personal Information: We collect information provided by users during the registration process, including name, email address, phone number, and payment details.
  • Booking Information: When users make bookings through Soham Villas, we collect information related to the reservation, including dates, villa details, and any special requests.
  • Communication: We may collect information from communications between users and Soham Villas, including emails and messages exchanged through the platform.

How We Use Your Information:

  • Providing Services: We use the information collected to facilitate bookings, process payments, and provide customer support.
  • Communication: We may use your contact information to send important updates, newsletters, or promotional materials. Users can opt-out of promotional communications at any time.
  • Improving Services: We analyze user data to enhance our platform, customize user experiences, and improve the quality of our services.

Sharing of Information:

  • Villa Owners: User information, including booking details, may be shared with villa owners to facilitate reservations and provide necessary services.
  • Service Providers: We may engage third-party service providers to assist with payment processing, data analysis, and other services. These providers have access to user information as needed to perform their functions.
  • Legal Requirements: We may disclose information in response to legal requests or where required by law.

Data Security:

  • We implement security measures to protect user information, including encryption, access controls, and regular security assessments.
  • Users are responsible for maintaining the confidentiality of their account credentials.

Cookies and Tracking Technologies:

  • We use cookies and similar technologies to enhance user experience, analyze website usage, and customize content.
  • Users can manage cookie preferences through their browser settings.

Third-Party Links:

  • Soham Villas may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

Children’s Privacy:

  • Soham Villas is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to the Privacy Policy:

  • Soham Villas reserves the right to update this Privacy Policy. Users will be notified of material changes, and the updated Policy will be posted on our website.

User Choices and Rights:

  • Users can access, correct, or delete their personal information by contacting Soham Villas.
  • Users can opt-out of receiving promotional communications.

Contact Information:

  • For any inquiries or concerns related to privacy, users can contact Soham Villas at hello@sohamvillas.com.
By using Soham Villas, you agree to abide by this Privacy Policy. If you have any questions or concerns, please contact us at hello@sohamvillas.com.